Skip to content Skip to navigation

Print FAQs

How do I login?

At the printer:

  1. Tap your Stanford ID badge at the printer using the ID card reader.
  2. Press the Secure Print icon.
  3. Select each job you would like to print, or use the Select All button to select all documents to print.
  4. Select Print.

Where are printers located?

Printers are located in Student residences inside the computer clusters, Lathrop Tech Desk, Lathrop 24hr Space, Green Library, Branch libraries and Old Union 2nd Floor. For a detailed list, scroll to the bottom of this page.
 
Once you submit a print job, you can print out at any Stanford Printing station.

How much does printing cost?

  • Black & white print and copy is $0.12 per printed side of page. If you print or copy a two sided document (duplex) you will be charged $0.24.
  • Color print and copy is $0.16 per printed side of page. If you print or copy a two sided document (duplex) you will be charged $0.32.
  • The printer screen will display the price for color prints, even on a black and white printer. The correct amount will be charged on print-out.

Where can I print posters?

Two resources on campus for posters are the Lathrop Tech Desk and Kinkos.
You can order posters at the Lathrop Tech Desk in person or do so online.
Lathrop is located in between the Oval and Memorial Auditorium. The Tech Desk is on the 1st floor.
Kinkos is located on the 1st floor of Tresidder, near CoHo.

How do I pay for printing?

Only current students, faculty, and staff members may use their University ID card with the printing system at this time.

University visitors, visiting scholars, spouses/partners of current affiliates, retirees, and other affiliates should obtain and use a Stanford Printing Card, available at Green library.

As a student, you can sign up for the Stanford Card Plan or use the Credit to Card available from Green Library.
 
The Stanford Card Plan (SCP) https://sfs.stanford.edu/ is like a credit card with a limit of $1,000. The SCP can be used for printing, the Stanford Bookstore, and several on-campus eateries and dining halls. Therefore, if you print $10 worth of paper, you will be charged using your SCP and your University bill will reflect those charges. Each quarter, your $1,000 limit will be reset automatically. You can enroll in the SCP in the Fall, Winter, or Spring Quarter, which covers you for the rest of the academic year. Once you enroll in the SCP, you won't have to do so again. After you sign up for the SCP, it takes up to a day to receive the credit.
 
If you replace your Stanford ID card, the balance moves automatically to the new ID card.
 
If you add funds to your ID card, those funds will be used before SCP.
 
For information on adding funds to the Credit to Card, go to http://printingcredit.stanford.edu.
*You must be on the Stanford network, Residential or VPN in for this link to work. 
 
For additional information, go to http://library.stanford.edu/using/print-copy-scan.
 

I am not a current Stanford Student, Staff or Faculty (i.e. Visiting Scholars, Retirees, Other Affiliates). Why won't my Stanford ID card work?

We are working hard to get the Visitor Scholar cards to work with our printing system. Unfortunately, there is no easy way to identify them at login or at the printing credit site.  Please use a Stanford Credit to Card Printing card available at Green library. We are  sorry for the inconvenience.

What if I have an old library Cash to Card?

For users who have a balance on an old Cash to Card:

How do I get a refund?

All refund requests need to be submitted to printingcredit@acomp.stanford.edu.

How do I scan?

  1. Tap your Stanford ID badge at the printer using the ID card reader.
  2. Select the Scan and Send icon.
  3. Press the “To my email” button and press OK located on the display panel. There is no screen freedback on Send. If you are sending to other people, we recommend sending a copy to yourself.
  4. Press the Green Start Button. Once your documents are scanned, press Logout.

How do I copy?

  1. Tap your Stanford ID badge at the printer using the ID card reader.
  2. Place documents face up in the top loader or face down on the glass.
  3. Select the Copy icon.
  4. Press the Green Start Button. Once your documents are copied, press Logout.

How do I print from my own device?

Detailed instructions are here.
*You must be on the Stanford network, Residential or VPN in for the Mac driver link to work.

I am getting the error "Reached Counter Limit..." What does that mean?

This error usually means that you do not have sufficient funds. Please check your account. If you have funds but are still getting this error, email printing-help@acomp.stanford.edu. Include the date, time, SUNet ID and number of pages and printer location.

Trouble setting up printer queue on Windows

If you are having trouble setting up the printer queue on Windows, please uninstall and block the following updates.  You will need to go to “Control Panel” -> “Program and Features” -> “Turn on and off Windows Features” and uncheck one of the following:

  • Windows 10 – 1511 - KB3172985
  • Windows 10 - KB3163912
  • Windows 8.1 and older - KB3170455

How long does my print job stay on the server?

Print jobs remain on the server for 10 hours from initial print/upload. Releasing a print job at a printer and saving will not extend the time. Once the 10 hours have passed, the job will be deleted and you will need to print again from the original source.

How do I get additional help?

Email printing-help@acomp.stanford.edu. Include the date, time, SUNet ID and number of pages and printer location.

Detailed Printer Locations

Central

  • Lathrop 24hr space
  • Lathrop Tech Lounge
  • Old Union Second Floor

Stanford Libraries

  • Green Library: Bing Wing: Lane Room
  • Green Library: Communication Room Lower Level
  • Green Library: Communication Room Second Floor
  • Green Library: East: Current Periodicals
  • Green Library: Reference Desk
  • Green Library: Loan
  • Green Library: Access Services
  • Green Library: Information Center
  • Green Library: Media Microtext
  • Green Library: SSRC: Reading Room
  • Branch Libraries (not Law or Medical School)

Residential Clusters

  • Crothers
  • Crothers - Crothers Memorial
  • EV - Blackwelder
  • EV - Hulme
  • EV - Kennedy
  • EV - Studio 5
  • FloMo - Cardenal
  • FloMo - Loro
  • GovCo - Lyman
  • GovCo - Suites
  • GovCo IH - EAST
  • GovCo IH - Murray
  • GovCo IH - Yost
  • GovCo SQ - Potter
  • GovCo SQ - Robinson
  • GovCo: SQ - Schiff
  • Grad - Munger5
  • Lag - Roble Basement
  • Lag - Roble First Floor
  • Lag West - Eucalipto
  • Lag West - Norcliffe
  • Lag East - Naranja
  • Lag East - Ujamaa
  • Lag East - Meier
  • Casper - Branner
  • Casper - Ng
  • Casper - Kimball
  • Casper - Lantana
  • Casper - Toyon
  • Mirrielees - 1st Floor
  • Mirrielees - 2nd Floor
  • Mirrielees - 4th Floor
  • Rains - 205
  • Rains - 231
  • Row A - Columbae
  • Row A - Muwekma-tah-ruk
  • Row A - Storey
  • Row B - Bob
  • Row B - Casa Italiana
  • Row B - Mars
  • Row B - Sigma Nu
  • Row B - Xanadu
  • Row C - Grove Mayfield
  • Row C - Synergy
  • Row C - Phi Kappa Psi
  • Row D - 717 Dolores
  • Row D - Haus Mitteleuropa
  • Row D - Maison Française
  • Row D - Roth
  • Row E - Durand
  • Row E - Kairos
  • Row E - Kappa Sigma
  • Row E - Phi Sig
  • Row E - Slavinskii
  • Row E - Theta Delta Chi
  • Row F - Enchanted Broccoli Forest
  • Row F - Jerry
  • Row F - Kappa Alpha
  • Row F - Narnia
  • Row G - Hammarskjöld
  • Row G - 1047 Campus
  • Row G - 576 Alvarado
  • Row G - 680 Lomita
  • Row H - Delta Delta Delta
  • Row H - Kappa Alpha Theta
  • Row H - Pi Beta Phi
  • Row H - Terra
  • Row H - ZAP
  • Stern - Arroyo
  • Stern - Cedro
  • Stern - Burbank CL
  • Stern - Donner
  • Stern - Larkin
  • Stern - Serra
  • Stern - Twain
  • Stern - Zapata
  • Wilbur - Junipero
  • Wilbur - Okada
  • Wilbur - Otero
  • Wilbur - Rinconada
  • Wilbur - Soto
  • Wilbur - Trancos